Tuesday, November 9, 2010
At the end of last August, Google added voice calling to Gmail. Basically, when enabled, you can dial any regular telephone number for free in the United States and Canada. Your Google Voice number will appear as the caller ID.
I've used this service multiple times, and I've found call quality to be excellent. Google is trying to encroach on Skype's VoIP territory.
The only flaw I've experienced so far with this is that you cannot utilize the number pad while connected on a call. For example, if you are going to call your credit card company, and you need to punch in the numbers, they won't be recognized. Also, if you are dialing into a conference call, and you need to enter in the meeting room number, you're not able to do so.
Have any of you had experience with voice calling in Gmail? Please share your thoughts...